Warranty / Returns


"NO PROBLEM!" GUARANTEE

1 year warranty on manufacturer defect & workmanship. If your tool fails within the first 12 months of purchase due to a product defect, We will replace the tool for FREE.

Returns- Tools can be returned within 30 days of purchase. Must be in un-used condition. Tools will be evaluated before credit or refund is given.

Repairs- Tools that experience normal wear or require Routine maintenance, (regardless of age), can be sent via UPS/FEDEX, (sorry NO USPS)

The ZIPP warranty is for the original user against defective material or workmanship for a period of 1 year from the date of purchase on repair parts and labor. It’s limited to the repair or replacement of defective parts. We reserves the right to determine whether the part or parts have failed due to defective material, workmanship, or other causes. Failures caused by accident, alteration, and misuse are not covered by this warranty.

All warranty repairs must be done by a ZIPP Authorized Service Center or by a ZIPP Agent/Distributor. Any repairs done to the equipment outside of the authorized facilities, voids this warranty.

Address:

ZIPP AIR TOOL REPAIR/WARRANTY
849 W Main St
Kent Ohio 44240
330-677-1330
admin@zippair.com

Please include a business card or contact information. Also include the nature for the return as well as a few samples of the fasteners you are using with the tool (if required).
 General Safety Guide

WARNING Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contain chemicals known to the public cause cancer, birth defects, or other reproductive harm.

Some products with high pressure systems must follow the safety precautions at all times along with any other existing safely rules.

1. Read all manuals included with each product carefully. Be thoroughly familiar with the controls and the proper use of the equipment.

2. Only persons well acquainted with these rules of safe operation should be allowed to use the air tool.

3. Do not exceed any pressure rating of any component in the system. 

DANGER Do NOT exceed the maximum operating pressure of the air tool (normally 90PSI). The air tool could explode and result in death or serious injury.

4. Disconnect the air tool from air supply before changing tools or attachments and during non-operation.

WARNING Always wear approved safety glasses with shields & hearing protection.

5. Do not wear loose fitting clothing or apparel which contains loose straps or ties, etc. which could become entangled in moving parts of the tool and result in serious personal injury.

6. Do not wear jewelry, watches, identifications, necklace. etc. while operating any tool; they may be caught in moving parts and result in serious injury.

7. Do not depress trigger when connecting the air supply hose.

8. Always use attachments designed for use with air powered tools. Do not use damaged or worn attachments.

WARNING DO NOT use hand tool sockets. Use impact quality sockets only.

9. Never trigger the tool when not applied to a work object. Attachments must be securely attached. Loose attachments can cause serious injury.

10. Protect air lines from damage or punctures.

11. Never point an air tool at oneself or any other person. Serious injury could occur.

12. Check air hoses for weak or worn condition before each use. Make sure all connections are secure.

13. Keep all nuts, bolts, and screws tight and ensure equipment is in safe working condition.

14. Do not put hands near or under moving parts.

WARNING Do NOT misuse the product, expose it to excessive vibration, work in awkward positions, and repetitive work motions.

Maintenance: Air tools require lubrication throughout the lifetime of the tools. The air motor and bearing use compressed air to power the tool, due to the moisture of the compressed air, it will rust the air motor and other parts inside of the tools, therefore lubrication is required daily. Failure to lubricate the air tool properly will dramatically shorten the life of the tool and will void the warranty.

CAUTION This air tool requires lubrication BEFORE initial use. Also, before and after each additional use.

To lubricate the air tool manually:

1. Remove any attachment on the drive of air tools such as sockets, chisels, etc.

2. Disconnect the tool from the air supply source, place the air inlet face up.

3. Depress the trigger or throttle and place about 5 c.c. of air tool oil into the air inlet. (Depressing the

trigger or throttle will help circulate oil in the motor.)

NOTE: Use SAE #10 grade oil if air tool oil is not available.

Keep out of the reach of children. If taken internally, do not induce vomiting, call a doctor immediately.

4. Connect the tool to air source, cover the exhaust end with a towel, and run for about 20 to 30 seconds.

WARNING Any excess oil in the motor is immediately expelled from the exhaust port. Always direct exhaust port away from people or objects.